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Question

How do I pay for the accommodation fee?

Answer

Please pay for the credit card from the "guest information input form" sent after booking.

Question

Is it possible to reserve the entire room?

Answer

Yes, you can. Please contact us.

Question

Can children stay?

Answer

Yes, of course.
Children who do not require bedding stay free of charge.

Question

What is the check-in time?

Answer

You can check in anytime after 15:00.

Question

Can I use a wheelchair?

Answer

I'm sorry.
MARUYA is not barrier-free.
You can park at the entrance.

 

Question

Is there a parking lot?

Answer

Yes, I have.
Please park in a vacant space according to the "Parking Guide".

Question

Can we have a BBQ?

Answer

MARUYA is in a residential area, so you can't.

Question

Its it possible to spread 4 futons in a double room?

Answer

No, you can't.
Please book another room.

Question

Can I send my luggage before my stay?

Answer

Yes, you can.
Please be sure to let us know by message.

Question

Can you change the towels for me?

Answer

We have a stock of towels and amenities on the 2nd floor of the hotel.

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